Quality Commitment and Its Guarantee Measures


 Quality Commitment

Quality is the root, reputation is the root. The products we produce and sell solemnly make the following quality commitments:


1. The pumping equipment provided by our company is brand-new, unused and without any defects. The use of spare parts is the best product for many years, and it is universal and interchangeable. It is designed and manufactured according to national standards. Our company guarantees the correct installation, reasonable operation and maintenance of its equipment. After debugging, the current will be controlled within 99% of the rated current. It can ensure that the product runs in a "zero fault" attitude. The service life is good and the service life will be prolonged. Specifically:

(1) All the components purchased are qualified suppliers'products.

(2) Product design fully meets the requirements of users or contracts.

(3) The material of the parts and components fully meets the design requirements.

(4) The finished or semi-finished products fully meet the design requirements.

(5) All incoming goods can be stored only after they have passed the inspection.


2. The whole process of manufacture and testing of our company's products are strictly in accordance with the national standards (controlled by IS09001-2000 quality certification system) and the system performance and quality standards stipulated in the contract to provide qualified products.


 Quality Assurance Measures

1. The whole process control process of product quality

Factory inspection is an important part of quality control. The scope of inspection includes the inspection and test of all production links in the factory: raw materials and components entering the factory, parts processing, assembly, testing and the quality, specifications, performance, quantity of goods, etc., until leaving the factory.


2. Design Control

Design control includes product design and process control. On the premise of meeting user's requirements, excellent model, advanced and reliable structure, perfect quality plan, advanced and accurate process are adopted, and technical requirements and standards for manufacturing and testing are put forward. Ensure that product manufacturing is carried out according to standard, regulation and basis.


3. Control of Raw Material Purchase Channel

In order to ensure the quality of our products, we have a strict management system for supplier's selection of qualified products. The specific management methods are as follows:

A: Ways to Evaluate Stage Continuity

The supplier evaluation system is divided into supplier entry evaluation, operation evaluation, supplier problem counseling, improvement evaluation and supplier strategic partnership evaluation. The selection of suppliers is not only the selection of qualifications, but also a continuous and cumulative selection process.


B: Ten Principles of Supplier Selection

General Principle - Comprehensive, Specific and Objective Principle: Establish and use a comprehensive supplier comprehensive evaluation index system to make a comprehensive, specific and objective evaluation of suppliers. Considering the supplier's performance, equipment management, human resource development, quality control, cost control, technology development, customer satisfaction, delivery agreement and other aspects may affect supply chain cooperation.


4. Casting Inspection

Casting inspection includes composition test, mechanical test, appearance quality and geometric quantity test.


5. Inspection of semi-finished products

Each process in semi-finished product processing must pass the inspection before it can be transferred to the next process. The first work piece produced in batches in each process must undergo special and comprehensive inspection to determine the qualifications of its quality characteristics and ensure the accuracy of the process. Batch production is allowed only after the inspection is qualified.


6. Assembly and matching inspection

Assembly and matching must be carried out according to the technical instructions of process regulations and user requirements. Assembly parts must be cleaned and cleaned thoroughly before they can be assembled and assembled. Each process must be checked and qualified before the next process can be operated.


Hunan Lijia Machinery Manufacturing Co., Ltd. produces and sells pumps and peripheral debugging equipment. In line with the business purpose of "users are our pillars, quality is our statement", in order to ensure the normal use of the company's products by users, to provide production, life services and make commitments for users:


1. Scope of application: The products sold by our company and the supporting services provided for the products have the engineering projects under our company's responsibility.


2. The company carries out "three guarantees" (refund, replacement and warranty) for its products. The whole machine is guaranteed for two years. During the period, free door-to-door service and free replacement of easy-to-cut parts are provided.


3. Where local users have quality problems, our maintenance staff will provide on-site service within 2 hours from the time they receive the warranty call. General problems will be solved on the spot. They belong to other problems, respecting users'opinions and solving them in the atmosphere required by users.


4. Upon the expiration of the warranty period, the company provides lifelong maintenance, collects service fees and the cost of replacing spare parts as appropriate, and wakes up the installation guidance of the spare parts free of charge.


5. After the operation of the equipment, the supplier visits users 1-2 times regularly within a month, and provides free technical consultation. It trains 3-4 operators and maintenance personnel for the construction unit free of charge.


6. The company's technical personnel are responsible for providing users with technical problems in installation and answering hungry questions. When necessary, technical service personnel should come to the door and assist the acceptance of goods after arrival at the user's site. After installation, they should be responsible for commissioning work and cooperate with the commissioning of the master contracting system. See the final acceptance work organized by the construction unit. Do.